For a third year in a row, complaints regarding home repair and remodeling top the list of written consumer complaints filed to the Illinois Attorney General’s Office.
Consumer Tips
Consumer Tips from "The Fixer"
Chicago Sun-Times' "Fixer" columnist Stephanie Zimmermann posed as Jan Brady in an attempt to scam an e-mail scammer. She tells us what she uncovered.
We've all had good and bad experiences calling customer service. But what is life like for the person answering the phone? Chicago Sun-Times' "The Fixer" columnist Stephanie Zimmermann has a report from inside those call centers.